AI calling for e-commerce
Confirm COD orders, handle returns, and follow up on abandoned carts — automatically.
The challenge
E-commerce brands lose money on fake COD orders, failed deliveries, and abandoned carts. Manual confirmation calls are expensive and slow.
How Voklu helps
1
Order placed
New order or abandoned cart detected.
2
AI confirms
Voklu calls to confirm COD orders or recover carts.
3
Outcome logged
Confirmed, cancelled, or rescheduled — all logged.
4
WhatsApp update
Order confirmation and delivery details sent via WhatsApp.
Use cases
COD confirmation
Abandoned cart recovery
Delivery follow-up
Return/exchange calls
FAQ
The AI calls the customer to confirm the order, delivery address, and payment preference.